Delivery

Standard 1st Class UK delivery £3

Tracked 1st Class UK delivery £8 (highly advised for orders where you would like to track the shipment)

International Delivery

Tracked International £15 – please note for international cushion orders, only the cushion cover will be sent as this is more cost effective for both And Eve and yourself. The reduction in price for only the cover has been removed from your total delivery cost which would usually be £20.

Free delivery for all orders over £150 Note: UK orders only.

Returns policy

I want you to love every And Eve item you purchase, but I understand there are times when you may want to arrange a return. If you are not 100% happy with your item(s), please request a return by email within 14 days of receipt. Items will receive a full refund, excluding delivery fees as long as they have been returned in original condition and properly packaged. This excludes non-returnable bespoke items. Unfortunately I am unable to accept returns on bespoke commissions that have been requested personalised by subject, size or colour, unless the item is faulty.

Please contact me via [email protected] to return your order. Please package your order accordingly for postage. You are responsible for covering the cost of returning any items to us. Please note that, once your item has been returned and received, it can take up to five days to process a return. We recommend you use a tracked delivery service and keep the receipt for returns. We are unable to accept liability for goods lost or damaged during transit back to us.

Frequently asked questions

FAQS